one note - make sure that your status.seesmic.com is not hosted on the same place that your seesmic app is - this way if seesmic goes down, status page is still up
and i thought you were on a plane!
fred2baro
· 1 year ago
If the user knows before clicking on disqus (or anywhere else) "record a comment" i guess that would just perfect. The ccritics are always good for progress i love your reactivity ...
shaun76
· 1 year ago
I'm still digging around trying to figure out what the hell this is all about. I see a few people up in arms, but I still haven't found the source of the discussion. Back to FF to dig a little deeper.
vdegeorge
· 1 year ago
Shaun, it's the fact that the downtime of Seesmic also caused the blogs that had it integrated to go down. I think Loic has taken the appropriate steps here, and things should be find going forward. This is really where it all begun: http://www.techcrunch.com/2008/05/17/dont-screw...
shaun76
· 1 year ago
thanks. I don't see any downtime from my blog yesterday, but I could see how this would upset people.
Dave S
· 1 year ago
As long as they spell your name correctly .... Nice way to get back in the saddle ... Address the problem and make adjustments .... How long has TechCruch been online compared to Seesmic? THeir own team is critical of how management is handling the server side of things, and that is a post just a few short months ago. http://www.crunchnotes.com/2007/02/12/techcrunc...
A quick and not specific or fine tuned google search for the phrase : "seesmic down" vs "techcrunch down" returns the following numbers "techcrunch down" = 2,100,00 to "seesmics down" = 74
Mike took the opportunity to get some readers ... Seesmic took responsibility.
Dave S
· 1 year ago
Arggh I forgot a zero and added a "s" Should have read: "A quick and not specific or fine tuned google search for the phrase : "seesmic down" vs "techcrunch down" returns the following numbers "techcrunch down" = 2,100,000 to "seesmic down" = 74"
Loic Lemeur
· 1 year ago
@centernetworks I was on a plane, now I am in between two planes!
Nik
· 1 year ago
You should frame the JS includes in an IFRAME so that if they dont load, they at least dont take down the host website
Jared Evans
· 1 year ago
I hate that GetSatisfaction sets up another barrier by requiring you to create a separate account to login to post a comment. It's easier if Seesmic hosted their own support themselves. If GetSatisfaction allows Seesmic login directly, I wouldn't mind at all.
sean808080
· 1 year ago
i see your point about another account to get help with seesmic but the benefit outweigh the drawbacks in my opinion because: 1. getsatisfaction gives a searchable index of support questions across many companies and apps. 2. the level of responsiveness shown to me by the seesmic team is unparalleled and i'd rather they spend their time looking at seesmic code than managing a support forum and it's overhead.
i was so impressed with seesmic's responsiveness that i blogged about it here:
i'll follow that up by saying that it's not everyday that i write positive things about companies.
if only more companies would make an effort to communicate with their users and use tools like getsatisfaction.com to make their efforts easily accesible, we'd all be more satisfied.
All Comments
http://www.centernetworks.com/startup-press-and...
one note - make sure that your status.seesmic.com is not hosted on the same place that your seesmic app is - this way if seesmic goes down, status page is still up
and i thought you were on a plane!
A quick and not specific or fine tuned google search for the phrase : "seesmic down" vs "techcrunch down" returns the following numbers "techcrunch down" = 2,100,00 to "seesmics down" = 74
Mike took the opportunity to get some readers ... Seesmic took responsibility.
Should have read:
"A quick and not specific or fine tuned google search for the phrase : "seesmic down" vs "techcrunch down" returns the following numbers "techcrunch down" = 2,100,000 to "seesmic down" = 74"
1. getsatisfaction gives a searchable index of support questions across many companies and apps.
2. the level of responsiveness shown to me by the seesmic team is unparalleled and i'd rather they spend their time looking at seesmic code than managing a support forum and it's overhead.
i was so impressed with seesmic's responsiveness that i blogged about it here:
http://sean808080.com/blog/seesmic-raising-the-...
i'll follow that up by saying that it's not everyday that i write positive things about companies.
if only more companies would make an effort to communicate with their users and use tools like getsatisfaction.com to make their efforts easily accesible, we'd all be more satisfied.
cheers